Reference

How catar4d Handles Your Personal Information

When you open an account with catar4d and fund it through Touch 'n Go eWallet, Boost, or GrabPay, you share certain details with us.

Account data protectionPayment activity handled securelyYour rights, clearly statedContact path for data requestsAvailable where local law permits

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REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review, correct, or remove data tied to your account, contact our support team directly. We keep the path short — one request, one assigned contact, no runaround. Queries about payment data linked to Touch 'n Go eWallet, Boost, or GrabPay transactions can be raised through the same channels.

Live Chat Start a live chat session from within your account for the quickest response. Our team can pull up your account record and address data queries in the same conversation.

Email Support Send a written request to our support email if your query needs a documented trail. We aim to acknowledge data-related emails and provide a substantive reply within a reasonable timeframe.

Account Help Page The account settings section lets you update contact details, manage communication preferences, and review your linked payment methods including your registered e-wallet details.

Data We Collect and Why We Need It

catar4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — name, contact details, date of birth — alongside transaction records generated when you deposit via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. Payment data is retained only as long as necessary to reconcile

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transactions and comply with applicable financial record requirements. We do not sell your data to third parties, and we do not share it with advertisers. Browsing behaviour on our platform — pages visited, session duration, device type — is collected through cookies and similar tools to
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keep the experience consistent across mobile and desktop. You can adjust cookie preferences through your browser settings at any time. Account activity logs, including login timestamps and wallet top-up records, are stored in encrypted form. Access to these logs is restricted to staff whose roles require
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it. Players in Kuala Lumpur and elsewhere in Malaysia access the platform under the same data conditions — your location within Malaysia does not change how we handle your information. Any processing of your data takes place only where local law permits such activity.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling Practices You Can Check

Our data practices are built around the account flow Malaysian players actually use — mobile access, e-wallet funding, and quick login. Each layer below describes a real operational commitment, not a general promise. We keep these consistent regardless of how often you top up or how you access the platform.

Encrypted Account Storage

Account credentials and payment references are stored using encryption. Your password is never held in plain text, and wallet identifiers from Touch 'n Go eWallet or Boost are stored in tokenised form only.

Cookie Controls

We use cookies to maintain your session, remember your preferred payment method, and measure which pages load correctly on mobile. You can clear or block these through your browser without losing your account data.

Data Retention Limits

We do not keep your data indefinitely. Transaction records are retained for the period required by applicable rules, after which they are deleted or anonymised. Inactive accounts are flagged for review on a regular cycle.

Requesting Your Data

You have the right to request a copy of the personal data we hold on your account. Submit the request via live chat or email with your registered contact detail and we will process it through the correct verification steps.

Privacy Questions We Get Asked Most

The questions below cover the data rights and account concerns we hear most often. If your situation is not covered here, reach out via live chat and we will walk you through it.

We collect your name, contact details, date of birth and the payment method you register — for example, your Touch 'n Go eWallet or GrabPay account reference. This is used to verify your identity and process transactions.

We do not sell or share your personal data with advertisers or unrelated third parties. Data is shared only with payment processors like Boost or FPX when needed to complete a transaction you have authorised.

Contact us via live chat or email using the details registered to your account. Once we verify your identity, we will compile and send your data within a reasonable timeframe as required.

Yes. Submit a deletion request through live chat or email. We will remove your personal data once the mandatory retention period for financial records has passed, as required under applicable rules.

Transaction records — including DuitNow transfers, Touch 'n Go eWallet deposits and GrabPay activity — are retained for the period required by applicable financial regulations, then deleted or anonymised.

Inactive accounts are reviewed periodically. Personal data tied to dormant accounts is retained only for as long as legally required, after which it is removed from our active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoDeep Sea Fish Hunter Infocatar4d Deposits & Withdrawals

How catar4d Handles Your Personal Information

How to Contact Us About Your Privacy

Data Handling Practices You Can Check

Encrypted Account Storage

Cookie Controls

Data Retention Limits

Requesting Your Data

Privacy Questions We Get Asked Most

01 What personal data does catar4d collect when I open an account?

02 Does catar4d share my data with other companies?

03 How do I request a copy of the data you hold on me?

04 Can I ask catar4d to delete my account and data?

05 How long does catar4d keep my payment history?

06 What happens to my data if I stop using catar4d?

Privacy Policy

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